This document contains a brief summary of our rental conditions.
The full details of our rental contract do apply.
Rates quoted are in Australian dollars.
Content
24 Hour Customer Care Service
Age Restrictions
Animals
Bond Deposit
Calculation Error
Cancellation Policy
Change of Drop Off Destination
Change of Vehicle
Cleaning Fee
Credit Cards
Disclaimer
Do not Swerve for Animals
Early Bird Discount
Exchange Rates
Insurance
L.P. Gas Refill Service Fee
Night Time Driving
Outback Waiver
Protection Package
Rental Charges
Repairs
Road Restrictions
Smoking
Traffic Infringements
Transfer
Vehicle Excess
Rental Charges
Rentals are charged per calendar day.
Top
Early Bird Discount
An Early Bird Discount of 5% off standard rental rates will apply to rentals that commence 180 days after the date of booking excluding travel 15 Dec 2008 to 14 Jan 2009.
Top
Transfer
Vehicles must be collected and returned to All2Ezy Campers locations. Transfer to and from the All2Ezy Campers branches are excluded from the rental price. It is the renter's responsibility to get it to and from the All2Ezy Campers branch.
Top
Credit Cards
All2Ezy Campers accept the following cards: VISA, MasterCard, American Express and Diners Club. The following surcharges apply:
Visa, Mastercard: additional 1.75% surcharge on any transaction
Top
Exchange rates
All credit card transactions are conducted in Australian dollars. Please note: there could be some variance in the amount refunded compared to the amount initially charged. This is due to the fluctuation of exchange rates.
We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter's financial institution.
Top
Insurance
All insurance cover will be made void if any of the following exclusions are breached:
Insurance does not cover
- submersion in water
- contact with salt water
- creek or river crossings
- driving through flooded areas
- beach driving
- single vehicle accidents
Personal belongings are not covered. We recommend the renter does not leave valuables in the vehicle and should take out personal insurance.Breach of Rental Agreement terms. The renter will be responsible for the total cost of any damage. This will include any damage caused by willful conduct e.g. sitting or standing on the bonnet or roof of the vehicle. Bogged Vehicles - The renter will be responsible for the cost to retrieve or recover a vehicle, which has become bogged. Incorrect use of fuel - The renter will be responsible for any associated cost if fuel is used incorrectly (fuel being diesel or petrol) Includes any associated costs related to the incident.
Damage to the awning, underbody or overhead, regardless of excess package taken.
The cost to replace keys which have become lost, or retrieval of keys which have been locked in a vehicle.
Any damage caused by driving under the influence of alcohol or drugs.
The vehicle rented may only be used to legally carry the amount of passengers allowed. If more passengers are carried
than allowed All2Ezy does not accept any responsibility.
Drivers not identified on the rental agreement and/or drivers that do not have a current open licence.
The hirer is responsible for any recovery costs incurred through negligence regardless of the insurance excess.
All2Ezy cannot be held responsible for any breakdowns.
| Option |
Cost Per Day |
Security Deposit |
Insurance Excess |
Smartie
Standard Excess |
Included |
$2,000
(debited)
|
$2,000 |
| Option |
$15 |
$500
(debited)
|
$500 |
Hightop
Standard Excess |
Included |
$2,500
(debited)
|
$2,500 |
| Option |
$19 |
$500
(debited) |
$500 |
4 Berth
Standard Excess |
Included |
$3,500
(debited) |
$3,500 |
Option 1
Option 2 |
$25
$35 |
$1,500 (debited)
$500 (debited)
|
$1,500
$500 |
Top
Outback Waiver
An outback waiver of $400 can be purchased for rentals that wish to travel outside of the restricted area.
East Coast restrictions: Campette Rentals on the East Coast are restricted to the area between Adelaide in South Australia and Cape Tribulation (north of Cairns) in Queensland that is within 200kms of the coast.
Western Australia, Northern Territory, Darwin, Mt Isa, Bourke and Broken Hill are expressly prohibited.
You can apply at the time of booking or before pick up to have the above area restriction amended to suit your specific needs, however the lifting of the restriction is at the sole discretion of All2Ezy. You must have written permission from All2Ezy to travel outside the restricted area and an outback fee of $400 will apply to the modern campettes.The restriction cannot be lifted once the rental has commenced.
Top
Road Restrictions
Vehicles must be kept on sealed/bitumen roads or well maintained access roads less than 500m long to recognized campgrounds at all times with the exceptions of 4WDs. All vehicles can only be driven on recognised gazetted bitumen roads as shown on maps.
All insurance and refundable money is waived if the above conditions are breached. Any damage and/or recovery costs
are the responsibility of the renter.
If travelling onto islands ie. Fraser Island, Magnetic Island the recovery for any accidents or mechanical breakdown
is responsibility of the renter.
Top
Repairs
All repairs must be authorised by All2Ezy prior to any repair work. Repairs will be approved provided
the customer was not directly responsible for the damage. All2Ezy will reimburse you for expenses incurred
for any authorised repairs as long as receipts can be presented. We will not accept any responsibility for hotel or motel charges, meals or out of pocket expenses, in the case of breakdowns or for any lost days.
All vehicles are enrolled in the Australian Automobile Association and 24 Hours emergency roadside assistance is available.
Top
24 Hour Customer Care Service
Available in all states.
Top
Traffic Infringements
We reserve the right to charge the customer for any traffic infringements. An administration fee of applies.
All accidents must be reported to the police immediately and to All2Ezy Campers within 24 hours.
Top
Bond Deposit
A deposit is required on all vehicles at time of collection. This is determined by the excess reduction option.
Your security deposit can be paid by credit card. The credit card holder must be present and able to sign for the vehicle security deposit upon vehicle collection. The cardholder is jointly and severally liable for any damage to the rental vehicle. The security deposit is fully refundable provided the vehicle is returned on time undamaged in clean order, with a full fuel tank and to the right location. Failure to return the vehicle clean, undamaged or without a full tank or to the wrong location will incur a fee which will be advised upon return of the vehicle.
Top
Vehicle Excess
The hirer is responsible for the excess of the cost of damage to the rented vehicle or third party property,
including single vehicle accidents, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism. This also includes the cost of the daily rentals for the period the vehicle is off road for accident repairs. The excess is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the rental. The excess will be refunded if we are successful in recovering the cost of the damages from the third party. The excess applies in respect of each claim, not rental. All damage covered is forfeited if the terms and conditions of the rental agreement are breached.
Please note: Complete and detailed information of your accident will assist in finalizing your claim in a shorter period.
Top
Change of Vehicle
Should the vehicle booked be unavailable through unforeseen circumstances, All2Ezy reserves the right to substitute an alternative vehicle without prior notification. This shall not constitute a breach of contract and does not entitle the hirer a refund.
Top
Age Restrictions
Drivers must be 21 years or over, with a full driver's licence. If the licence is not in English format then
an international driver's licence is required. Driver aged between 21 years and 24 years are not charged additional insurance charges. People of an age between 19 and 21 can apply, with special conditions to hire a vehicle.
Please ask our friendly staff for further information.
Top
L.P. Gas Refill Service Fee
The gas bottle will be supplied with the vehicle. It is up to the renter to fill the bottle for his/her requirements. The gas bottle can be returned empty to All2Ezy on the completion of the rental.
Top
Change of Drop Off Destination
If the renter wishes to change the drop off destination after the rental has commenced, he/she first must obtian authorisation from All2Ezy Campers.
Top
Protection Package
Personal Injury
The vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different states and territories and All2Ezy strongly recommend that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the vehicle's third party insurance should cover the renter for the liability except wher the renter has committed a breach of the vehicle's third party insurance, ie. drink driving.
Property Damage
The vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable liability for the cost of such damage to third party property or to the rented vehicle. The renter is also responsible for the cost of demurrage for the period the vehicle is unavailable due to repairs. The liability applies in respect of each claim, not per rental. In addition to the liability an administration fee of $75 will be charged per claim.
The liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to All2Ezy Campers, not at the completion of the rental period.
Top
Cleaning Fee
A cleaning fee is imposed if the vehicle is not returned in a reasonable condition to the manager's discretion.
Top
Calculation Errors
All2Ezy will not honour calculation errors. Should a calculation error occur All2Ezy will charge for the shortfall.
Top
Smoking
No smoking in all All2Ezy Campers vehicles for your safety and personal comfort of future user.
Top
Night Time Driving
Night time driving is not advisable on the highways. There is no insurance for single vehicle accidents after sunset up to sunrise. It is prohibited in the outback due to the large number of injured animals ie. kangaroos and people falling asleep while driving.
Top
Do not swerve for animals
If an animal runs out in front of you do the following: Apply the breaks with a pumping action, keep straight, do not swerve!
If you hit the animal you may sustain damage. If you swerve you will roll and definitely cause serious injury to you and the people travelling with you and damage to your/other vehicles.
Top
Animals
No animals are permitted in our vehicles, excluding guide dogs.
Top
Cancellation Policy
The cancellation fees are as follows:
- If cancelled 7 to 24 days prior to pick up: 20% of Gross Rental
- If cancelled 2 to 6 days prior to pick up: 50% of Gross Rental
- If cancelled the day prior to pick up, the day of pick up or NO-Show: 100% of Gross Rental
If vehicle is returned early for any reason there is no refunds for the unused rental days.
Top
Disclaimer
Illustrations and text in any of our documentation, brochure or website are subject to change.
Images are a representation only of the vehicle depicted. Variances in the vehicles offered may occur due to substitutions or modification and/or upgrades to the vehicle design.
All vehicle specifications, contents and layouts are subject to change without notice and may vary due to modifications and/or upgrades. All2Ezy cannot be held liable for any such variance.
Top
